Total Managed Support is doing for IT what payroll services do for accounting.
We become your IT department. TMS is staffed with trained and certified technicians able to support any technology you use. Benefit from our years of experience and our proactive approach to monitoring and administrating your technology.
We offer unlimited support for a flat monthly fee. If problems occur, it costs us money to fix. It's in our best interest to make sure we keep your technology humming. We find this approach keeps us aligned with our clients and is radically different from other Break/Fix vendors that are financially dependent on your services being down. Our managed support offers you more services at a lower cost than an IT hire.
Hiring someone who is good with computers is not enough. Hiring a certified and experienced individual will be costly and they will not be an expert in every technology you use.
Maybe someone in your office pulls double duty fielding IT problems. Are they doing the job you hired them for? When major problems happen you still need to schedule a service call.
Some important questions to consider:
-Is there any documentation or is it all in someone’s head?
-Do you have back-up of your critical data? Is it offsite? Have you tested it?
-Are all the computers up-to-date with security patches and antivirus?
-How much downtime can you afford if you have a major issue?
The average business that loses all of its data never recovers.
Let us shoulder the responsibility. Let us manage your vendors (ISP, Phone, etc.). With Total Managed Support we can get you focused on growing your business with new technologies that keep you competitive.
Call us today at 210-492-8827 and let us show you the savings and benefits of outsourcing your IT.